Storage Scholars Reviews

Storage Scholars reviews from students and parents

A Storage Scholars crew member hands a branded moving box out of a truck to a student
Photo: Storage Scholars

Storage Scholars reviews from Google, reproduced in full, with each platform’s own rating, the terms the company publishes, and how the service compares with doing it yourself. Storage Scholars is a college storage, moving and shipping company, started at Wake Forest University in 2017 and now working at 200+ campuses.

4.5 average across 1,076 Google reviews · BBB Accredited, A grade · USDOT 4067000

Read the reviews on Google

What each platform publishes

Google
4.51,076 reviews
Better Business Bureau
Aaccreditation grade, not a customer rating
Facebook
Recommended
Company surveys
4.710,000+ post-move responses, company-reported

Google star distribution

  1. 5 stars905
  2. 4 stars23
  3. 3 stars13
  4. 2 stars15
  5. 1 star120
The back of a Storage Scholars truck loaded with branded boxes and moving blankets
Photo: Storage Scholars

Before you book

How is the final price calculated?
Pricing is per item, by size tier: roughly $14 to $40 per item per month, on a four-month minimum billing term. The company’s 2026 average was $235 per month. You price your list in the online calculator before you book. Each item is measured at pickup to confirm its size tier, so the final bill matches what was picked up. The itemized breakdown stays visible in the portal through delivery.
What does the four-month term cover?
The four-month term is stated at signup. It covers the summer storage window plus the two campus move windows around it. Short Term (up to 30 days) and Abroad (up to 270 days, month to month after the minimum) are separate products.
When are pickup and delivery free?
Pickup and delivery are free on the dates set for each campus, timed to finals week and move-in week. You can book a date outside those windows. It is priced separately, because it sends a dedicated truck and crew on their own trip.
How is my inventory tracked, and how are claims handled?
Every item is measured, photographed and logged into a digital inventory at pickup, then held in secure, climate-protected storage. Standard carrier liability is included on every order. $1,000 Basic and $2,500 Premium coverage levels are available at booking, and families may use outside insurance instead. Claims are filed against the photographed pickup inventory, through the portal or the support team.
How do I reach someone if there is a problem on move day?
Support runs by phone, text and email, including weekends during move windows. The portal shows the live delivery queue. Reviews on this page name the support staff who handled rescheduling, billing and address changes.
Who handles the move?
Storage Scholars’ own student teams manage every order and are trained on its handling protocols, and the company also works with vetted professional moving partners for drivers, trucks, and heavy lifting. At Key Access partner campuses the team sets the room up before the student arrives.
What are Storage Scholars’ credentials?
Storage Scholars L.L.C. is a North Carolina company incorporated in 2017. It is BBB Accredited with an A rating, and registered with the U.S. Department of Transportation (USDOT 4067000, MC 1544271) as a licensed broker of moving and storage services. Mark Cuban has backed the company since its 2022 Shark Tank appearance. It is an official moving partner at universities including Georgetown, James Madison, Villanova, Florida Atlantic and Ball State.
Which schools does Storage Scholars serve?
More than 200 campuses nationwide, including Brown, Columbia, NYU, Northwestern, MIT, Johns Hopkins, Stanford, Duke, Georgetown, Vanderbilt, UCLA, USC, Virginia, Wake Forest, Elon, High Point, Villanova, Syracuse and TCU. Storage sits near campus in each market, through independently contracted storage partners.

What customers say

Pickup from the room, items returned in the same condition, and a support team that answers fast.

Ricardo Lebron

Had a great experience with Storage Scholars this summer. The pickup and drop off process was smooth and easy to schedule, and everything came back in the same condition I left it in. Lucas Mendiola was super helpful and made the whole thing stress free. Would definitely use them again next year and recommend them to anyone at OSU who needs a simple storage solution over breaks.

September 2026 · Ohio State University · Storage · Google

D T

John, Clint, Lucas, and Jade-la were amazing! We pulled up at Rollins College to move my daughter into her room. They cheerfully said hello and got to work, moving all of our suitcases, boxes, and bags into my daughter's dorm room! All I carried was my purse! Seeing such friendly faces making our life so much easier on such a hot day was the highlight of the morning! It set the tone for a great school year ahead!

August 2026 · Rollins College · Parents · Google

Peggy Talbot

Had a wonderful experience with Storage Scholars! From pick up to storing to delivery! Nothing was broken and everything was delivered inside of her dorm a few days before we arrived back to Georgetown for our daughters move in date for the fall semester. When we got there on move in morning, we could go straight to work on fixing up her room instead of sitting around for them to deliver her belongings. That was very convenient to say the least! I was sent e-mails throughout the summer on the status of our order and just had to pick out a delivery date and time for delivery at the send of summer, and they delivered early which was fine by me!. All correspondence was professional and easy to navigate. I would highly recommend them!

September 2022 · Georgetown University · Parents · Google

Lori E. Sullivan

Storage Scholars is a dream come true! Pack up and pick up in May was easy - and delivery to the new dorm last weekend was EVEN BETTER! This mom is never lifting another box and couldn’t be happier!

September 2026 · Move-in · Google

Lisa Segal

These movers were a godsend! They were so helpful and efficient at my daughter's college move-in day. Even in the sweltering heat of a Florida summer, they were good-natured and quick-moving. Great business!!!

August 2026 · Move-in · Google

Troy Baker

Simply, Jon and Clinton did an incredible job with moving us in to the sorority house here at Rollins College. We are so over the moon exceptional help. We really feel special.!!

August 2026 · Rollins College · Move-in · Google

maddie wilson

I used storage scholars for my college move-in. It was super easy, and they were so on top of it. I would highly recommend this service. It makes move-in feel much less stressful, and everyone that works here is super friendly and helpful! I worked specifically with Kayla Frazier, and she was super communicative and helpful! I will definitely be using them again!

August 2026 · Move-in · Google

Tayten Tomlinson

Picked up and dropped off my items for storage quickly & workers are very nice. Shoutout to Rodney Lavodrama for his help in making the whole process so easy!! Very smooth communication as well

August 2026 · Storage · Google

Jessica Lee

Rodney Lavodrama was awesome in helping me move in. Things came very quickly and there was a good line of communication. Furthermore, when I needed the things moved to a different place he came back and took it up the stairs to my room. To top things off I mentioned I didn’t know how to raise my bed and he tried for 10 min and when he couldn’t get it, came back 30 minutes later with a hammer and did it! Also, offered to help me move more of my stuff. Excellent experience and customer service.

August 2026 · Move-in · Google

Shirina Ni

Sadaf was very friendly, responsive, and professional throughout the entire process. Communication was clear and timely, and the pickup experience was smooth and stress-free. She arrived as scheduled, handled everything carefully, and made the whole storage process much easier. Highly recommend!

July 2026 · Move-out · Google

Christina Simmons

Worth every penny. We live out of state and this service was a lifesaver. Easy ordering and changing plans online, communication was excellent, and they delivered right on schedule. Would highly recommend

July 2026 · Move-in · Google

Jifan Fang

Fast and expedient service. Used them once before and it went very well. This time, the pick up process with Sadaf was very easy and essentially hands-free. Much more convenient than using a self storage solution.

July 2026 · Move-out · Google

Alexandra Middleton

The team was super communicative, easy to get ahold of, helpful, and kind. I have had a great experience using their team and it has made moving so much easier. They picked up all my things quickly, ensured they were properly labeled, and made my life 10x easier. I really appreciated how the team contacted me as soon as I made an account to make sure I understood the different types of services they could offer me and help me choose the best plan.

June 2026 · Storage · Google

Renee

LOVE THIS COMPANY! Neddie was very helpful, patient and kind. We moved our son from NY to FL. The process was easy!! This whole "child going off to college" is stressful enough. The price we felt was great considering we did not have to do any heavy lifting, we did not have to drive it all and schlep it from a parking lot buildings away to his dorm. We just used the boxes they supplied, shipped and it was in his room when we arrived. No multiple trips to/from the truck in the unbearable Florida summer heat.

May 2026 · Pricing & value · Google

Lorraine Marks

If you have a college kid - PLEASE - do yourself a favor and use Storage Scholars. They saved our sanity with that awkward "why are we bringing all this nonsense home to turnaround and bring it BACK to campus in 3 months?" It's a genius solution for the long distance student/parent families. JUST DO IT - you will save in gas and wear and tear on your car!!!

May 2026 · Parents · Google

Bianca Seltz

Storage Scholars provided absolutely stellar customer service from start to finish. Every interaction was smooth, professional, and genuinely caring. I especially want to highlight Divine, who went above and beyond at every step. The entire process of moving in and out of my dorm felt very personal. I especially appreciate the attention to various points of contact (call, email, text) to ensure I received essential messaging. At the end of the day, you can really tell that customer satisfaction is their number one priority!

October 2025 · Parents · Google

Lee Anne

2025: We used Storage Scholars again this year for move out in the spring and move in for fall. Everything went perfectly, as it did last year. Delivery guys were super nice, professional and strong! Communication was clear and all items arrived in great condition. So glad we found this company. 2024: We used Storage Scholars for move out last semester and move in this semester. I am thoroughly impressed with their operation. Communication was excellent and any questions I had along the way were answered in a very timely manner , both by email and by text (thank you Nick!) . All items were delivered on time and in perfect condition by a professional and friendly team. I would not hesitate to use Storage Scholars again. It is worth every penny.

September 2025 · Move-out · Google

Colleen Neumayer

Working with Storage Scholars was great. I often emailed them on the weekend with questions and always received a quick response. We shipped boxes from TX to TN and the process could not have been easier. Their communication was excellent. We arrived on move-in day and our boxes were already waiting for us in her room. I highly recommend them!

September 2025 · Ship to School · Google

Sophie Winaker

I forgot to schedule my delivery, and Neddie at Storage Scholars was so helpful! She was able to get everything delivered to my dorm before I got there even with an early arrival, and she was so understanding and walked me through the whole thing. The process was super easy and all of my items were delivered undamaged.

September 2025 · Move-in · Google

Maura Pallone

We had a great experience with Storage Scholars and their ship to school program. We sent 14 boxes to NC approx 2 months prior to move in..they stored them and delivered to his dorm. They kept me in the loop the entire process and we couldn't be more please. We highly recommend their services.

September 2025 · Ship to School · Google

Kate Kortbus

I need to RAVE about Storage Scholars and in particular Angel, , who has been so helpful. I’ve had many questions about the process and all are answered very quickly, courteously and professionally. This has been a great company to work with as I send my first child off to out of state school. I highly recommend! Angel is the best!!

September 2025 · Storage · Google

Susanna Ver Eecke

Very happy with our experience with storage scholars! The shipping process was easy and they were very responsive to all of my (many) questions. All items were waiting in my son’s dorm room when he moved in for pre-orientation. They made freshman move-in a lot easier.

September 2025 · Move-in · Google

Fernanda Westman

Really helpful and kind customer support. First time moving my daughter across the country and storage scholars has been a life saver. Really good service and Ken is super patient and answered all my questions every time I needed. Highly recommend it.

September 2025 · Parents · Google

Dawood Olaniyi

This year was my first college summer I didn't spend on-campus so I was naturally very stressed about how I would handle storage. Storage Scholars allievated all of that stress with their efficient pickup system, afforadable pricing options, and excellent customer service. The customer service agent, Divine, in particular, provided me with amazing short-notice guidance and assistance that gave me the chance to start the semester equipped and stress free. Based on these experiences, I would seriously recommend this service to other students looking for a near hands-free approach to storage options.

September 2025 · Pricing & value · Google

Dawn Briggs

Just wanted to share the great first experience I had speaking with Zach at Storage Scholars today. I signed up to use their service wanting to have boxes shipped home versus stored near my son's college for the Summer. He patiently walked me through the website experience to get this set up and answered a whole slew of questions I had as a first time customer. Highly recommend them for their customer service!

September 2025 · Storage · Google

Timona Bridges

What a great experience!! My son is an athlete which makes timing a logistical nightmare. Marissa SAVED the day!!! She has been SO friendly, caring and patient!! I am feeling confident my freshman will be fine now. Without Marissa I would be a mess!! Thank you so much.

September 2025 · Parents · Google

George Pearson

Storage Scholars has been the perfect tool for shipping our daughter’s belongings safely and efficiently to SCAD! Even receiving great customer support from Neddie with setting up an earlier delivery date in the midst of so many students moving into their dorms makes Storage Scholars a recommended vendor!

September 2025 · Savannah College of Art and Design · Ship to School · Google

Tyler Ruben

Storage Scholars has been fantastic. Their service has been fantastic, but their customer support is even better. I spoke with Maizie, and she was beyond helpful, as well as a wonderful person to speak with! Highly recommend to anyone attending an out of state college looking for an easy storage solution! (Shoutout Maizie again!!!!)

September 2025 · Parents · Google

susan owens

Divine was amazing. She helped me through my son’s procrastination and found me a spot I had to set up a new order and she was so patient and waited on the phone to walk me through the process. She gave me great instructions on the next steps in the process so I could pass that information on to my son Thank you so much Divine, you are awesome!!!

September 2025 · Parents · Google

Chloe Boyer

Storage Scholars made moving my items from Arizona to Michigan smooth and easy. They sent me the boxes and supplies to pack my stuff, came right to my apartment to ship it, and everything arrived to Michigan safely. This was all done at a reasonable price as well.

September 2025 · Pricing & value · Google

Susan Higgins

I've worked with college storage companies in the northeast so finding one at UW was simple enough. Lots of options and I went with Storage Scholars. Their process was simple and well documented. Materials were delivered in a timely manner. Pickup was a breeze. Highly recommend.

September 2025 · University of Washington · Move-in · Google

Carrie Harrison

I’ve used Storage Scholars for both my kids at 2 different campuses, and the experience has been great. Customer service is top notch, especially from Marissa who handles our Northeastern account. She is professional, responsive, and a joy to deal with.

September 2025 · Parents · Google

Lea Seaton

I can't say enough good things about Storage Scholars! We have a freshman at UVM and trying to navigate the move out of the dorm room long distance could have been extremely stressful -- but not with the exceptional customer service this company offers. First, the amount of flexibility Storage Scholars offers is incredible. I couldn't get my kiddo to give me a firm number of things we needed to store...I called customer service and was told that if we needed to add additional items, we just needed to let them know prior to pick up. What?? How easy is that?? Each time I called I was stressed out -- and each time, the incredible folks answering the phone were compassionate, patient and understanding. I have to say there were two standouts in this regard: Olivia and Devine were so personable - I can't say enough about how much I enjoyed my interaction with each of them...they truly talked me off the ledge when I couldn't get my child to engage! THANK YOU to Olivia, Devine, and Storage Scholars. We will use your services for years to come!

September 2025 · University of Vermont · Move-out · Google

Jennifer O'Brien, MD (she,her)

I have 2 daughters in 2 different schools and wound up confusing my accounts. Angel was so patient and helpful. She heard all of my concerns, worked with tech to fix them and followed up with me throughout the process . I am so relieved my freshman will be all settled and even more relieved that Angel was so kind to a stressed parent!

September 2025 · Parents · Google

Celeste Silvernail

Storage Scholars is professional, easy to set up, accessible for questions, and just a joy to work with. I was anxious about how I would get my daughter’s dorm stored for the summer from across the country. This experience was above and beyond stress free.

September 2025 · Storage · Google

Luz Elena Donoso

Bob provided excellent customer service. He gave me all the necessary information and guided me toward the best storage plan and possible advantages. He was very kind, answered all my questions, and resolved my concerns quickly and efficiently. Thank you very much, Bob, and thank you for the outstanding service!

September 2025 · Storage · Google

Tommy LaRocca

The service for summer storage was impeccable. I found the booking process to be user-friendly and straightforward. What impressed me most was their communication – they kept me informed every step of the way. The team was professional and efficient, ensuring that my belongings were securely stored for the summer.

September 2025 · Storage · Google

Brandon Boyd

I can’t recommend working with Storage Scholars enough. The process was easy, the support was exceptional, and people like Harries Galapon made it all exceptional. You can trust your shipping and storage with them when it’s time for your students to move in and out of dorms.

September 2025 · Move-in · Google

kristin ostien

Angel save the day! Just when I thought things might not work out because we had a change in my daughter’s college schedule she bent over backwards and worked her magic to get things solidified for us. I highly recommend talking to Angel and using this company!

September 2025 · Parents · Google

Ying Cheng

My daughter’s friend referred her with storage scholars. The sign on process is pretty smooth. Marissa at the storage scholars explained the options and helped me pick up a plan that suits my daughter’s needs. Thanks Marissa for your patience and kind helps.

September 2025 · Parents · Google

Wanda Jarchow

I spoke with Jan over the phone who helped me tremendously as a first time user of storage scholars. She helped me set up everything from pick up to delivery. Thank you so much!

September 2025 · Move-out · Google

Deborah Hong

College move out can be very stressful and challenging in terms of logistics, particularly for my student who lives across the country. Sorvina was very accommodating and professional throughout each step, and worked to make this seamless and easy for us.

September 2025 · Move-out · Google

Isa Moledo

I applied for their services but my plans changed and I had to cancel. The cancellation process was a piece of cake, didn't even take an hour, and they refunded me. They had great customer service and I bet that if I had used their services it would have also gone smoothly.

September 2024 · Customer service · Google

Nichol Nadir

My first time using this service and thus far it has been great. All of my questions have been answered in a timely manner. My son items will be picked up in few weeks and held for the summer.

September 2023 · Parents · Google

Kristen Browne

Reliable, everything was accounted for and showed up in the right place at the right time. Took the stress out of the move. Also, excellent communication w/ customers.

September 2022 · Storage · Google

Back to top

Storage Scholars or doing it yourself

What the service replaces, and when renting a unit yourself is the better fit.

Scroll sideways to compare

Storage ScholarsDoing it yourself
Service modelPickup, storage and delivery, door-to-door, curbside, or staging depending on the campus, plus Ship to SchoolRent a unit, find a vehicle, move everything twice
Pickup pointDorm room; Key Access contactless at partner campusesNone; you carry it
Packing suppliesFree kit shipped to the studentPurchased
Pricing basisPer item, by size tier; four-month term; 2026 average $235 per monthUnit rent plus supplies, vehicle and, for out-of-state families, travel
StorageClimate-protected partner facilities, independently contracted near each campusA facility you choose
TrackingEvery item photographed and logged at pickup, visible in the portalNone
Best fitStudents without a car, out-of-state and international families, and campuses with Key Access delivery into the roomLarge volumes, year-round access, or a student with a car and time to move everything twice

The company’s own comparison: Storage Scholars vs DIY

Credentials on record

Shark Tank and Mark Cuban
Appeared on ABC’s Shark Tank (Season 14, October 2022) and secured an investment from Mark Cuban. Cuban is the company’s lead investor and says: “I highly recommend using Storage Scholars.” Source
Started in a Wake Forest dorm
Founded by then-freshman Sam Chason and classmate Matt Gronberg at Wake Forest University, after they noticed international hallmates had nowhere to store their belongings over the summer. Storage Scholars now serves 200+ campuses and has completed 100,000+ student moves since 2017.
Liability and coverage
Standard carrier liability is included on every order, with $1,000 Basic and $2,500 Premium coverage levels offered at booking.
Federally registered mover
Registered with the U.S. Department of Transportation under USDOT 4067000 and MC 1544271. Campus pickup and delivery are run by a mix of Storage Scholars’ own trained student teams and vetted moving partners; long-haul transport and warehousing are performed by independently contracted logistics partners. The registration is active. Source
Trained, background-checked crews
Campus pickup and delivery crews combine Storage Scholars’ own trained, background-checked student teams with vetted professional moving partners, all following the same training and handling protocols.
Storage near each campus
Storage Scholars independently contracts with logistics and storage partners across the country, so a student’s belongings are typically held at a facility close to their campus rather than in one central warehouse.
Official university programs
Runs university-facing moving programs at schools including Georgetown, James Madison, Villanova, Florida Atlantic and Ball State. The program costs the school nothing; families book and pay directly.
Storage Scholars student crew on a college campus with stacked branded boxes
Photo: Storage Scholars

Campus and partner pages

University housing offices that list Storage Scholars, plus the investor and press pages that feature it.

Press and registrations

About this page

The star distribution is the complete public Google Business Profile histogram as of 8 September 2026, unaltered. The individual reviews are a sample.

Reviews are reproduced verbatim from public profiles and linked to their source. Each rating shown is the platform’s own. Company facts come from storagescholars.com, the BBB profile, the FMCSA registry, and the university and press pages linked above. Last reviewed September 8, 2026.

Google · BBB · Facebook · storagescholars.com